At Ivanti, we know that your success relies not just on having the right products, but on having simple, seamless support and a connected community all in one place. We’ve listened to your feedback about navigating separate platforms for our support portal and community experience. That’s why, today, I’m excited to announce Ivanti Innovators Hub — your new hub for success. Innovators Hub will replace the current Ivanti Community and Support portal, combining them into a single destination designed around you. No more jumping between sites. With this new launch, everything you need — from product forums and knowledge articles, to support cases, exclusive events and connecting with peers — will be together in one dynamic platform tailored to your needs. With Innovators Hub, you’ll experience a streamlined interface, personalized resources, and an easily accessible chatbot to help guide your queries. I’m especially excited to share that in Phase 1, our new chatbot doesn’t just answer questions — it also makes creating a support case faster and easier. If you can’t find a helpful answer through chat, the chatbot will offer to help you create a case. It automatically carries over your product and initial query details into the case form, so all you need to do is fill in a few final fields and submit. Alongside direct connections to peers and Ivanti experts, this makes Innovators Hub a space designed to help you connect, collaborate, and resolve issues with less friction — anytime, anywhere. In January we’ll “open the doors” with the launch of Phase 1, bringing together your most important support and community tools in one place. In March, even more features and engagement opportunities will follow in Phase 2, continuing our journey to empower your success. We’ll be sharing more information, resources and guidance as we reach each launch milestone. Stay tuned and thank you for partnering with us and inspiring this transformation. Innovators Hub is your new home for support, knowledge and community — purpose-built so you can achieve more, your way. Read more...