The modern resilience control model: How financial and insurance institutions can maintain better control when dependencies fail

Operational resilience in financial services is evolving from a focus on simple disaster recovery to a model centered on maintaining controlled, critical operations during disruptions. This four-pillar approach—comprising continuity, control under pressure, visibility, and recovery—utilizes a digital access layer to ensure institutions can preserve governance, accelerate triage, and provide auditable evidence even when primary systems fail.