How state, local, and education organizations can manage logs flexibly and efficiently using Datadog Observability Pipelines

This article advocates for enriching log data with information from the ServiceNow Configuration Management Database (CMDB) before sending it to SIEM or logging tools. By adding CMDB context like business service, application, and owner information, security and operations teams gain richer insights, faster root cause analysis, and improved incident response capabilities. This proactive approach moves beyond simple alerts to understanding the impact of events within the organization's IT landscape.