At-the-Elbow: Planning EHR Improvement Investments? Answer These Four Questions First

Historically, healthcare organizations have relied on reactive, anecdotal methods like surveys to address clinician EHR frustrations, leading to a "whack-a-mole" approach to problem-solving. However, new digital experience data now allows clinical and IT leaders to objectively monitor real-time EHR performance and workflow disruptions across their entire workforce. This shift enables more precise, evidence-based decision-making by helping organizations identify root causes and measure the actual impact of their improvement investments.