Epic Hyperdrive Responsiveness Through the Clinician’s Eyes
Goliath Technologies

Epic Hyperdrive Responsiveness Through the Clinician’s Eyes


Summary

Goliath Technologies helped a large health system resolve vague clinician complaints about Epic Hyperdrive by using empirical data to distinguish subjective perceptions from actual technical issues. Their analysis revealed that performance problems were localized to outdated Citrix and Wyse Thin Client software, enabling a targeted, cost-effective remediation that avoided unnecessary widespread infrastructure upgrades.
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