How They Did IT: Rady Children’s – Improved Oracle Stability and Clinician Satisfaction with Evidence-Based Decision Making

Rady Children’s Health significantly improved the stability and speed of their Oracle EHR system and boosted clinician satisfaction by implementing data-driven IT decision-making with Goliath Technologies. They moved away from reactive, “shot-in-the-dark” upgrades to targeted investments based on objective performance data revealing issues with hardware, bandwidth, and server lifecycles. This proactive approach, coupled with increased transparency and collaboration between IT and clinicians, is now being used to predict and prevent future performance problems and build trust.