Meet the AI assistant for live chat support in Applications Manager
ManageEngine Blog

Meet the AI assistant for live chat support in Applications Manager


Summary

Applications Manager has introduced an AI assistant for its live chat support to provide instant, documentation-based answers for configuration and troubleshooting queries. This tool allows users to quickly resolve simple questions as a first step in their workflow, reducing the time spent waiting for human assistance. For more complex issues, users can still easily escalate their concerns to a live support technician.
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