Microsoft 365 E7 adds AI governance; prices draw critiques

Microsoft is launching Agent 365 in May – an AI control plane for its Microsoft 365 suite – priced at $15/user/month, aiming to address growing concerns about AI governance. While offering features like risk assessment and insider threat detection, analysts at Gartner currently view Agent 365 as a costly “work in progress” with limited functionality, especially considering the significant price increase to $99/user/month when bundled with the new Microsoft 365 E7 suite. Experts suggest organizations negotiate aggressively on pricing and carefully evaluate whether the benefits justify the cost, particularly for early adoption.