The ROI of IT training: How CIOs can prove business value

This article emphasizes the importance of viewing IT training as a strategic investment, not just an expense, especially given the current IT skills gap and tight budgets. It argues that while executives need to see a return on investment, IT leaders can demonstrate this by tracking metrics like increased productivity, faster innovation, reduced security risks, and improved employee retention—all tied directly to specific training initiatives. By connecting learning outcomes to tangible business results and communicating them clearly, organizations can secure sustained support for crucial upskilling programs.