Recent Articles by Colleen Marinelli

Lower Service Desk Costs with Agentic AI-Powered Self-Service

In today’s hybrid workplaces, employees expect seamless digital experiences, yet IT service desks ...

See the Whole Picture: How Aternity 360° Transforms Digital Experience

Employees rely on a complex mix of devices, apps, networks, and collaboration tools to stay producti...

Why IT Needs More Than Traditional Monitoring 

When an employee contacts the service desk with an issue, “My app froze,” “The page wouldn’t...

We Did It Again! Riverbed Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Digital Employee Experience Tools

We are proud to announce that Riverbed has been recognized as a Leader for the second consecutive ye...

Keep Field Teams Connected and Productive with Mobile

In an era where frontline agility defines business success, mobile performance has quietly become on...

The Future of VDI Monitoring: From Infrastructure to Intelligence

As organizations continue their digital transformation and embrace hybrid work, Virtual Desktop Infr...

DEM vs. DEX: Understanding the Difference and Why Aternity Excels in Both

In today’s digital-first world, organizations are prioritizing the optimization of experiences for...

Driving the Future of DEX with Riverbed IQ Assist: A GenAI Service for Aternity

As technology evolves faster than ever, IT leaders face a critical challenge: managing growing compl...

Transform Your IT Strategy with Riverbed Aternity’s First Unified Agent Release

The latest release of Aternity (12.2.5) is here, redefining how organizations manage their digital e...