Recent Articles by Colleen Marinelli

The Next Phase of Mobile DEX: From Visibility to Action 

As mobile devices become central to critical business operations, Mobile Digital Experience (DEX) mu...

Riverbed Named a Leader in the IDC MarketScape for Digital Employee Experience 

Riverbed has been named a Leader in the IDC MarketScape for Worldwide Digital Employee Experience 20...

From Signals to Outcomes: How IT Teams Deliver Zero-Disruption Digital Experience 

This article argues that modern IT teams must shift from merely monitoring technical signals to proa...

Delivering 360° DEX Across macOS with Unified Agent

Riverbed's latest release introduces a Unified Agent for macOS, designed to simplify endpoint manage...

Riverbed Recognized in the 2026 Gartner® Critical Capabilities for Digital Employee Experience Management Tools 

Riverbed ranked #2 across all categories in the 2026 Gartner® Critical Capabilities report for Digi...

Stop Guessing, Start Seeing: How Aternity Replay Closes the DEX Gap 

Aternity Replay closes the visibility gap in Digital Employee Experience (DEX) by allowing IT teams ...

Smarter Device Refresh: Balancing Costs and Employee Productivity 

The article highlights that rising hardware costs, particularly memory prices, are making employee d...

What On-Prem Tools Miss About the Modern Work Experience

The article argues that while on-premises IT infrastructure may appear healthy based on traditional ...

Lower Service Desk Costs with Agentic AI-Powered Self-Service

In today’s hybrid workplaces, employees expect seamless digital experiences, yet IT service desks ...