Recent Articles by Heidi Gabrielson

The Path to Autonomous Network Operations

This article outlines the evolution of network operations from a reactive troubleshooting model to a...

Network 360: Operationalizing Intelligent Network Observability

Riverbed Network 360 allows NetOps teams to modernize their operations by building upon existing vis...

What Is Intelligent Network Observability? 

Intelligent Network Observability uses high-fidelity data, AI-driven correlation, and automation to ...

The Future of Network Operations

As remote work and cloud services push networks beyond traditional boundaries, NetOps teams face sig...

Move from User Impact to Application Root Cause Faster

The article explains how integrating Riverbed Aternity with Riverbed APM+ streamlines IT troubleshoo...

From OTel to Operations: How APM+ Supports Application Observability for IT Ops

Riverbed APM+ enhances OpenTelemetry by providing IT operations teams with deep, code-level transact...

OpenTelemetry Is Essential for Modern Application Observability

While OpenTelemetry provides a vendor-neutral standard for broad application instrumentation, the re...

Why Model Accuracy Isn’t the Only Metric That Matters in AI

While model accuracy is a necessary starting point, it fails to capture critical operational metrics...

Zero Trust Creates Blind Spots—Here’s How to Regain Visibility

Zero Trust has quickly become the gold standard for security. In fact, 81% of organizations have ful...

Riverbed Recognized as Strong Performer in Gartner Peer Insights™ Voice of the Customer for Infrastructure Monitoring Tools

Riverbed is recognized in the August 2025 Gartner Peer Insights Voice of the Customer for Infrastruc...