Recent Articles by Heidi Gabrielson

Move from User Impact to Application Root Cause Faster

The article explains how integrating Riverbed Aternity with Riverbed APM+ streamlines IT troubleshoo...

From OTel to Operations: How APM+ Supports Application Observability for IT Ops

Riverbed APM+ enhances OpenTelemetry by providing IT operations teams with deep, code-level transact...

OpenTelemetry Is Essential for Modern Application Observability

While OpenTelemetry provides a vendor-neutral standard for broad application instrumentation, the re...

Why Model Accuracy Isn’t the Only Metric That Matters in AI

While model accuracy is a necessary starting point, it fails to capture critical operational metrics...

Zero Trust Creates Blind Spots—Here’s How to Regain Visibility

Zero Trust has quickly become the gold standard for security. In fact, 81% of organizations have ful...

Riverbed Recognized as Strong Performer in Gartner Peer Insights™ Voice of the Customer for Infrastructure Monitoring Tools

Riverbed is recognized in the August 2025 Gartner Peer Insights Voice of the Customer for Infrastruc...

Riverbed Outperforms in 2025 GigaOm Radar for Network Observability

For the second consecutive year, Riverbed was named a Leader and Outperformer in the 2025 GigaOm Rad...

Unified Communication: The Backbone of the Modern Enterprise—and the Biggest Headache for IT

Unified Communications (UC) platforms like Microsoft Teams, Zoom, and Webex aren’t just tools; the...

Inside the Riverbed Platform Expansion: Smarter AIOps and Broader Observability

In today’s hybrid world—where performance expectations are sky-high and IT environments are more...

Closing the SD-WAN Visibility Gap with Riverbed NetProfiler

SD-WAN has revolutionized enterprise networking by making connectivity smarter, more dynamic, and co...