Recent Articles by Heidi Gabrielson

OpenTelemetry Is Essential for Modern Application Observability

While OpenTelemetry provides a vendor-neutral standard for broad application instrumentation, the re...

Why Model Accuracy Isn’t the Only Metric That Matters in AI

While model accuracy is a necessary starting point, it fails to capture critical operational metrics...

Zero Trust Creates Blind Spots—Here’s How to Regain Visibility

Zero Trust has quickly become the gold standard for security. In fact, 81% of organizations have ful...

Riverbed Recognized as Strong Performer in Gartner Peer Insights™ Voice of the Customer for Infrastructure Monitoring Tools

Riverbed is recognized in the August 2025 Gartner Peer Insights Voice of the Customer for Infrastruc...

Riverbed Outperforms in 2025 GigaOm Radar for Network Observability

For the second consecutive year, Riverbed was named a Leader and Outperformer in the 2025 GigaOm Rad...

Unified Communication: The Backbone of the Modern Enterprise—and the Biggest Headache for IT

Unified Communications (UC) platforms like Microsoft Teams, Zoom, and Webex aren’t just tools; the...

Inside the Riverbed Platform Expansion: Smarter AIOps and Broader Observability

In today’s hybrid world—where performance expectations are sky-high and IT environments are more...

Closing the SD-WAN Visibility Gap with Riverbed NetProfiler

SD-WAN has revolutionized enterprise networking by making connectivity smarter, more dynamic, and co...

Riverbed Earns Recognition as Leader in a Second Network Observability Radar, Now by EMA

We’re excited to announce that Riverbed has been recognized as a Leader in a second highly regarde...

Riverbed Unified Agent Simplifies Agent Management

Is your Service Desk team suffering from agent fatigue due to the constant effort required to qualif...