En el mundo actual, la gestión eficiente de las mesas de servicio es crucial para el éxito de cual...
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Imagina tener un asistente personal que resuelva tus problemas de tecnología al instante, que apren...
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No organization has remained the same small old place over time. It may expand both horizontally and...
In IT support, “help desk” and “service desk” are often used interchangeably. However, these...
Project management is difficult work that requires a careful balance of strategy, operation, and con...
The post The Ultimate Guide to Choosing the Perfect IT Help Desk for Your Small Business appeared fi...
The post IT Ticketing System: A Comprehensive Guide appeared first on Motadata.
Artificial Intelligence (AI) is increasingly becoming integral in the tech landscape, transforming v...
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With a steady expansion, the rise of digital transformation in banking has been nothing less than re...
You may be familiar with the 7 guiding principles in the ITIL framework. You may not be as famil...
An IT service desk is the backbone of enterprises that rely highly on technology. It is responsible ...
Does your business have a help desk in place? Are you tracking its performance? Knowing which metric...
Practical IT Service Management (ITSM) can be challenging when considering the growth of users and s...