Heidi Gabrielson

OpenTelemetry Is Essential for Modern Application Observability

While OpenTelemetry provides a vendor-neutral standard for broad application instrumentation, the resulting surge in telemetry volume can lead to unsustainable costs and operationa…

Why Model Accuracy Isn’t the Only Metric That Matters in AI

While model accuracy is a necessary starting point, it fails to capture critical operational metrics like latency, cost, and adoption once AI is deployed in production environments…

Zero Trust Creates Blind Spots—Here’s How to Regain Visibility

Zero Trust has quickly become the gold standard for security. In fact, 81% of organizations have fully or partially implemented a Zero Trust model, while the remaining 19% are plan…

Riverbed Recognized as Strong Performer in Gartner Peer Insights™ Voice of the Customer for Infrastructure Monitoring Tools

Riverbed is recognized in the August 2025 Gartner Peer Insights Voice of the Customer for Infrastructure Monitoring Tools, demonstrating strong performance across categories that m…

Riverbed Outperforms in 2025 GigaOm Radar for Network Observability

For the second consecutive year, Riverbed was named a Leader and Outperformer in the 2025 GigaOm Radar for Network Observability—positioned in the Innovation/Platform Leader quadra…

Unified Communication: The Backbone of the Modern Enterprise—and the Biggest Headache for IT

Unified Communications (UC) platforms like Microsoft Teams, Zoom, and Webex aren’t just tools; they’re the heartbeat of the modern enterprise. They drive collaboration, keep busine…

Inside the Riverbed Platform Expansion: Smarter AIOps and Broader Observability

In today’s hybrid world—where performance expectations are sky-high and IT environments are more complex than ever—Riverbed is once again raising the bar. We just announced a major…

Closing the SD-WAN Visibility Gap with Riverbed NetProfiler

SD-WAN has revolutionized enterprise networking by making connectivity smarter, more dynamic, and cost-effective. By intelligently routing traffic across multiple transport links—l…

Riverbed Earns Recognition as Leader in a Second Network Observability Radar, Now by EMA

We’re excited to announce that Riverbed has been recognized as a Leader in a second highly regarded Network Observability Radar report in 2024—Enterprise Management Associates (EMA…

Riverbed Unified Agent Simplifies Agent Management

Is your Service Desk team suffering from agent fatigue due to the constant effort required to qualify, install, and manage your agent fleet? Are agent incompatibility issues causin…

Riverbed Unwraps New AI-Powered Platform, Expands Observability and Intelligence Solutions

Today, Riverbed unveiled one of our biggest launches in Riverbed history! It includes new observability and intelligence products and a revolutionary AI-powered Observability and A…

The Benefits of AIOps in Network Management

IT organizations are improving network management capabilities through the integration of artificial intelligence (AI) and machine learning (ML). A recent report by Enterprise Mana…