Heidi Gabrielson

The Path to Autonomous Network Operations

This article outlines the evolution of network operations from a reactive troubleshooting model to a predictive, autonomous one powered by AI and intelligent observability. By grad…

Network 360: Operationalizing Intelligent Network Observability

Riverbed Network 360 allows NetOps teams to modernize their operations by building upon existing visibility tools rather than replacing them entirely. The solution expands coverage…

What Is Intelligent Network Observability? 

Intelligent Network Observability uses high-fidelity data, AI-driven correlation, and automation to transform network operations from a reactive model to a proactive, predictive on…

The Future of Network Operations

As remote work and cloud services push networks beyond traditional boundaries, NetOps teams face significant visibility gaps across the entire user-to-application path. To address …

Move from User Impact to Application Root Cause Faster

The article explains how integrating Riverbed Aternity with Riverbed APM+ streamlines IT troubleshooting by bridging the gap between detecting user impact and identifying applicati…

From OTel to Operations: How APM+ Supports Application Observability for IT Ops

Riverbed APM+ enhances OpenTelemetry by providing IT operations teams with deep, code-level transaction visibility and end-to-end context for faster incident resolution. The platfo…

OpenTelemetry Is Essential for Modern Application Observability

While OpenTelemetry provides a vendor-neutral standard for broad application instrumentation, the resulting surge in telemetry volume can lead to unsustainable costs and operationa…

Why Model Accuracy Isn’t the Only Metric That Matters in AI

While model accuracy is a necessary starting point, it fails to capture critical operational metrics like latency, cost, and adoption once AI is deployed in production environments…

Zero Trust Creates Blind Spots—Here’s How to Regain Visibility

Zero Trust has quickly become the gold standard for security. In fact, 81% of organizations have fully or partially implemented a Zero Trust model, while the remaining 19% are plan…

Riverbed Recognized as Strong Performer in Gartner Peer Insights™ Voice of the Customer for Infrastructure Monitoring Tools

Riverbed is recognized in the August 2025 Gartner Peer Insights Voice of the Customer for Infrastructure Monitoring Tools, demonstrating strong performance across categories that m…

Riverbed Outperforms in 2025 GigaOm Radar for Network Observability

For the second consecutive year, Riverbed was named a Leader and Outperformer in the 2025 GigaOm Radar for Network Observability—positioned in the Innovation/Platform Leader quadra…

Unified Communication: The Backbone of the Modern Enterprise—and the Biggest Headache for IT

Unified Communications (UC) platforms like Microsoft Teams, Zoom, and Webex aren’t just tools; they’re the heartbeat of the modern enterprise. They drive collaboration, keep busine…