Michael Becker

What Is AIOps - And Why Your IT Team Probably Needs It

AIOps (Artificial Intelligence for IT Operations) uses big data, machine learning, and analytics to streamline IT operations by automatically detecting anomalies, correlating event…

Broadcast Storm: Causes, Prevention, and How to Protect Your Network

This article explains broadcast storms – sudden, overwhelming floods of network traffic caused by looping broadcasts – and how they can cripple a network. These storms typically re…

IT Asset Lifecycle Management: How to Optimize Costs, Automate Workflows, and Reduce Security Risks

This article emphasizes the importance of IT Asset Lifecycle Management (ITLCM) for optimizing costs, boosting security, and streamlining IT operations. It details the five key sta…

SLA vs. SLO - What's the Difference Between a Service Level Agreement and a Service Level Objective?

This article explains the difference between Service Level Agreements (SLAs) and Service Level Objectives (SLOs). SLAs are legally binding contracts with customers defining service…

Distributed Monitoring: How to Keep Control When Your Infrastructure is Everywhere

This article highlights the limitations of traditional, centralized monitoring in today’s increasingly distributed IT environments – spanning cloud, remote offices, and IoT devices…

ITIL Incident Management: Process, Best Practices & Tools for IT Teams

This article highlights the importance of ITIL Incident Management as a structured approach to minimizing downtime and improving IT service delivery. It emphasizes that effective i…

The IT/OT Divide: Why Separate Monitoring Is Your Biggest Operational Blind Spot in 2026

This article highlights the increasing risk of maintaining separate IT and OT (Operational Technology) monitoring systems, particularly as Industry 4.0 and IoT become more prevalen…