Omar Hafiz

Top tips: How to spot a scammer pretending to be your boss

This article explores the dangers of spear-phishing, explaining how cybercriminals use social engineering and artificial urgency to impersonate authority figures and exploit human …

Who's in Charge? The 4 Key Pillars of AI Governance in 2026

As AI becomes deeply integrated into IT service management, organizations face significant operational and ethical risks because current governance frameworks have failed to keep p…