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Top 10 Reasons Why Now Is the Right Time to Embrace Enterprise Service Management (ESM)

The post Top 10 Reasons Why Now Is the Right Time to Embrace Enterprise Service Management (ESM) appeared first on Motadata.

Why traditional ITSM doesn’t work at scale and how AI-driven workflows change the game

Important Points Traditional ITSM doesn’t work well at scale since it was designed for slower, more centralized IT systems. Workflows that are manual and focused on people can’t ke…