How to improve MTTR: A guide to data-driven incident response
To effectively reduce Mean Time to Repair (MTTR), organizations must move beyond focusing solely on resolution and instead address the time-consuming identification phase of incide…
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Observatory | The New Relic Blog
84 articles · Page 4 of 7
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Introducing New Relic Knowledge: AI-driven insights grounded in your business context
New Relic Knowledge is an AI-driven observability feature designed to bridge the gap between technical incident detection and real-time business impact. Unlike standard AI assistan…
The Best IT Incident Is One That Never Happens. How New Relic Keeps ServiceNow’s CMDB Ready
The New Relic Service Graph Connector for ServiceNow addresses the critical data gap that prevents organizations from achieving truly autonomous IT operations. By continuously sync…
New Relic eBPF Expands Kernel-Level Observability
New Relic eBPF provides full-stack kernel observability by extending visibility across applications, infrastructure, and network layers without requiring manual code instrumentatio…
Escaping the "Snowflake Tax": How we cut data costs by over 50% at New Relic
To eliminate vendor lock-in and rising costs, New Relic migrated over 1,000 datasets from Snowflake to an open, decoupled architecture using Apache Iceberg, Spark, and Amazon S3. B…
3 Signals from NAB Show 2026 and What Intelligent Observability Delivers
At NAB Show 2026, the focus in the media and entertainment industry shifted from building AI content to the critical challenge of effectively operating, monitoring, and scaling AI …
Introducing New Relic Cloud Cost Intelligence, now GA
New Relic has announced that its Cloud Cost Intelligence (CCI) will be generally available on April 28, 2026, offering an observability-native solution to unify cloud spend managem…
Introducing New Relic Cloud Cost Intelligence, now GA
New Relic has announced that its Cloud Cost Intelligence (CCI) will be generally available on April 28, 2026, providing an observability-native FinOps solution. The platform integr…
Introducing Session Replay for mobile applications
New Relic has launched mobile session replay, a tool that provides a visual playback of user interactions—such as taps and swipes—to help developers more effectively troubleshoot a…
From alert fatigue to auto-remediation: New Relic Workflow Automation
New Relic Workflow Automation is a low-code orchestration layer that transforms passive observability into proactive remediation by automatically executing tasks like infrastructur…
IT Infrastructure Metrics: What to Track and Best Practices
Effective infrastructure monitoring focuses on a curated set of actionable metrics that connect system health to user experience and business outcomes, rather than tracking every p…
Kubernetes application monitoring: Tools & tips for faster incident resolution
This article explains how effective Kubernetes application monitoring reduces incident resolution time by unifying metrics, logs, and traces with cluster-level data. It provides a …