Elastic on Elastic: How we monitor our own services, websites, and operations

Elastic utilizes its own platform, Elastic Observability, to monitor all aspects of its operations – a practice called "Elastic on Elastic." This unified approach ingests data from various sources (logs, metrics, SaaS tools) and uses tools like Synthetics, AI Assistant, and Workflows to proactively detect issues, accelerate investigations, and automate responses. Ultimately, this "Customer Zero" strategy allows Elastic to refine its platform, ensure scalability, and deliver a connected operating system for observability, improving speed and efficiency across their entire organization.