Custom Milestones, Field Requirements for Milestone Transitions, and Other Improvements

FireHydrant has released several updates to its incident management platform, focusing on increased customization and control. Users can now customize milestones with specific field requirements at each transition stage, tailoring the process to their organization’s needs, and automate runbook steps based on incident detail changes. Additionally, improvements include enhanced field validation, clearer error messages, and a new timeline view for on-call schedules to improve team visibility and scheduling.