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Support Hours Now Snoozes Alerts

FireHydrant is introducing a new feature that snoozes low-priority alerts during non-support hours, delaying them until the team's next scheduled support window. Teams can customiz…

Introducing: Preserved OnCall Schedule Overrides

FireHydrant has introduced "Preserved OnCall Schedule Overrides," a feature that ensures manual on-call adjustments—such as swaps, vacations, or coverage requests—are no longer los…

ICYMI: The New In-App Signals Migrator

FireHydrant has launched a new in-app Signals Migrator, enabling users to seamlessly migrate their PagerDuty or Opsgenie on-call configurations into the platform via a no-code expe…

A Better View of Your Team, Right From the Start

FireHydrant has launched a redesigned Teams experience focused on increasing visibility and reducing clicks for incident responders. Key updates include a rebuilt Teams Directory w…

May Recap: Deeper Analytics, Smarter On-Call Filters & More

FireHydrant’s May update introduces enhanced incident analytics through new user-involvement metrics and provides more efficient filtering options for on-call schedules. Additional…

April Recap: EU Instance, MS Teams Scribe, and more!

FireHydrant’s April 2026 update highlights the launch of a new EU instance and the expansion of the Incident Scribe bot to support Microsoft Teams. The release also introduces new …

Consolidated Analytics Pages and Copy Retrospective to Markdown

This FireHydrant update consolidates analytics pages into a single "MTTX Analytics" tab for improved reporting and real-time visibility, and sunsets older pages on March 31, 2026. …

Customize Retrospective Exports

FireHydrant released a significant update focusing on customization and improved user experience. Key features include customizable retrospective exports, a redesigned incident hea…

Self Service Authenticated Status Pages

This week, FireHydrant released updates to its status pages, making them more customizable and secure with self-service OIDC authentication and a rebuilt, live-preview configuratio…

Customizable Follow-Up Fields

FireHydrant released a final update for 2025, focusing on improved incident follow-up workflows. The key new feature is customizable fields for follow-up forms, allowing teams to p…

Mobile App Reliability, Web App Improvements, and Year-End Polish

FireHydrant released several improvements in late 2025, focusing on enhancing reliability and usability. Updates include fixes for Android login and push notifications in the mobil…

Clearer Alert Creation Visibility and Smarter Role Assignment

FireHydrant recently released updates focused on improving alert clarity and workflow control. Users can now easily identify *who* or *what* triggered each alert for better context…