Flexible Milestone Ordering, Adaptive Required Fields, MTTX Analytics Update

FireHydrant has released several updates to improve incident management flexibility and analytics. Users can now order incident milestones chronologically or as they happen, and a new adaptive required fields feature ensures critical information is captured during milestone transitions. Additionally, MTTX Analytics now includes detailed milestone metrics and consolidated task/follow-up progress data for deeper insights into incident lifecycles, alongside several quality-of-life improvements like a generally available MS Teams integration and enhanced Slack commands.