Live Chat: How It’s Boosting Employee Engagement Inside the Service Desk

10/22/19 When it comes to internal support, sometimes employees just need a way to reach out to your team, and responding with “do you mind submitting a ticket?” leads to submitting a ticket pretty much every time someone has an issue—even in circumstances where it ... The post Live Chat: How It’s Boosting Employee Engagement Inside the Service Desk appeared first on SolarWinds Blog.