SolarWinds Blog

SolarWinds Database Portfolio Q2 2026 Product Update

The SolarWinds Database Portfolio Q2 2026 update highlights recent and upcoming enhancements across DPA, SQL Sentry, and SolarWinds Observability SaaS, focusing on practical AI int…

Why Web Help Desk 2026.2 Matters for Your Security and Operations Roadmap

SolarWinds Web Help Desk 2026.2 introduces a rebuilt architectural foundation designed to strengthen security by eliminating legacy vulnerabilities while ensuring seamless continui…

Working Smarter in SolarWinds Web Help Desk: What the New Experience Changes for Your Day

The latest updates to SolarWinds Web Help Desk introduce a modern, responsive user interface and a rebuilt backend architecture designed to enhance security and future integrations…

The New IT Pit Crew: 4 Roles Every AI‑First Service Desk Needs

While generative AI significantly boosts IT service management efficiency, achieving true business transformation requires moving beyond mere tool adoption to formalizing specializ…

Your New ITSM Playbook: A Practical Path to Maturity

"Your ITSM Maturity Playbook" is a five-part guided program designed to help IT teams transition from disorganized, reactive workflows to a structured and mature service management…

Inside the Conversation: What We’re Hearing at SolarWinds World Tour

Reflecting on the 2026 SolarWinds World Tour, the author identifies three key trends: the practical integration of AI, a shift toward prioritizing business impact, and the vital im…

Eliminate Guesswork in MySQL Tuning with DPA Table Tuning Advisor

SolarWinds’ Database Performance Analyzer (DPA) Table Tuning Advisor helps MySQL administrators move from reactive troubleshooting to proactive optimization by identifying ineffici…

Open Source LLMs vs Open Weight LLMs vs Proprietary LLMs

This article distinguishes between open source, open weight, and proprietary LLMs based on their transparency, accessibility, and customization potential. It explains that while tr…

LLMs and AI Chatbots and Agentic Agents (Oh my!)

This introductory article aims to demystify AI terminology for non-technical readers by defining the differences between LLMs, chatbots, and agents. It explains that LLMs serve as …

The High-Performance DBA: Total Recall, Part 2: SQL Server Memory Troubleshooting, Plan Cache, and Query Patterns

This article explores the primary causes of SQL Server memory pressure, specifically focusing on plan cache bloat from ad hoc queries and inefficient query patterns that lead to ex…

AI Word of the Day: Confabulation — SolarWinds TechPod 109

This SolarWinds TechPod episode explores the transition from traditional large language models to "agentic AI," which moves beyond merely answering questions to autonomously taking…

Database Observability: Faster Root Cause Analysis Starts With Better UX

SolarWinds has overhauled its Database Observability (DBO) SaaS experience to reduce navigation friction and accelerate root cause analysis during production outages. The new, intu…