Latest SRE & DevOps Articles

Being a Technical Mentor for a Career, Not a Role

11/24/22 I’ve been in the SQL Server space for a long time—my entire career, in fact—but it doesn’t necessarily mean I’m great at what I do; it merely means I’ve seen a lot. I’ve w…

Excelling at Employee and Customer Experience in an Omni-Channel World

Organizations are focused on omni-channel strategies to improve customer experience. It’s not just about the approach of the kick-off to the holiday shopping period. In the US, it’…

How We Use the Customer Feedback Survey to Optimize Customer Experiences

11/23/22 As director of customer success, understanding and improving the customer experience is my main priority. In my years with SolarWinds, I’ve found the best way to do this i…

Observability vs. Monitoring: Everything You Need To Know

This article differentiates between monitoring and observability, explaining they are complementary but distinct. Monitoring focuses on identifying *known* problems and alerting te…

ITSM and Observability: Eliminate tool sprawl, accelerate issue resolution, and ensure SLAs while delighting end users

11/22/22 Over the past twenty years I have been working in tech, I have seen a variety of products and solutions come and go. For many, it is because they overly complicate somethi…

Okta Network Listing

FireHydrant has become an Okta Verified integration, enabling single sign-on and automated user provisioning for streamlined access. This latest release also includes several bug f…

Datadog acquires Cloudcraft

Datadog has acquired Propolis, a company specializing in cloud cost optimization and FinOps automation. This acquisition will integrate Propolis' capabilities directly into the Dat…

SolarWinds Certified as a “Great Place to Work” in the U.S. and Ireland!  

11/18/22 We’re thrilled to announce our certification as a Great Place to Work by Great Place to Work in the U.S. and Ireland! SolarWinds has always been a great place to work, but…

Best practices for endpoint security in cloud-native environments

This Datadog blog post introduces Datadog Sheets, a new feature allowing users to create customizable, shareable reports directly from their Datadog data. These reports can be used…

RUM now offers React Native Crash Reporting and Error Tracking

Datadog has expanded its Mobile Real User Monitoring (RUM) capabilities to include support for React Native applications. This allows developers to gain visibility into the perform…

A Comprehensive Guide to Chatting Rules and Etiquette for Service Desk Teams

11/16/22 It’s increasingly common for service desk teams to perform some support operations over a live chat. This is a win for everyone. When using chat support, employees are loo…

Discover the values behind log patterns with Pattern Inspector

Please provide me with the article! I need the text of "Accelerate incident investigations with Log Anomaly Detection" to be able to summarize it for you. Once you paste the arti…