Recent articles on Digital Experience

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Introducing Session Replay for mobile applications

New Relic has launched mobile session replay, a tool that provides a visual playback of user interac...

User Experience Observability – Gimmick or Operational Gold?

This article argues that “observability” in user experience monitoring is more than just a buzzw...

Exploring Customer Satisfaction and Revenue Growth? Start with DEM

This article highlights the growing importance of **Digital Experience Monitoring (DEM)** for busine...

Transaction Monitoring vs Transaction Tracing: How They Can Work Together

This article explains the benefits of using both transaction monitoring and transaction tracing for ...

Want a Complete Picture of Performance? Pair DEM with APM

This article argues that relying solely on Application Performance Monitoring (APM) isn't enough to ...

Introducing Synthetic Private Probes for Deeper Digital Experience Monitoring Visibility

This article introduces **Synthetic Private Probes** as a way to enhance Digital Experience Monitori...

Google Cloud Platform Curious? Let’s Explore What Unified Observability Can Do

11/11/25 Hybrid and multi-cloud environments have become the norm, with applications and services ru...

How a Shift-Left Model Brings Order to IT Environments

05/29/25 The Meaning of Shift-Left Shift-left refers to the practice of tiering IT requests based on...

How Curiosity Can Help Protect Your Organization From Obsolescence

05/13/25 Here’s my take on how nurturing individual curiosity can help instill a culture of innova...

The Four Pillars of AI Observability

04/30/25 What Are the 4 Pillars of AI Observability? AI observability encompasses four key areas ess...

Evolving Operations With Assistive AIOps

04/28/25 What Is Assistive AIOps? As outlined in our last blog, diagnostic AIOps systems provide cri...

In Praise of Maintenance: Strategies to Conquer Technical Debt

04/25/25 We’re all fighting the silent killer of limited IT budgets and tight application developm...

Over-Emphasis on Degrees Is Harming the Tech Industry

04/16/25 Let’s look at the problems caused by a lack of diversity in hiring, the need to change ho...

Why Businesses Must Align People, Processes, and Technology to Thrive

04/10/25 In response, many have made incremental adjustments, implementing new tools, refining indiv...

What Is Operational Resilience?

04/01/25 Over the last decade, organizations have navigated seismic shifts in the technology landsca...

4 Trends Changing Hybrid Cloud IT

03/27/25 Some high-profile trends are changing how IT professionals manage complex hybrid environmen...

5 Ways AIOps Can Transform Your IT Operations

03/27/25 In the hybrid era, it’s simply not feasible for humans to manage complex IT environments ...

What Tech Candidates Should Know About AI in Recruitment

02/11/25 Recruitment is evolving. In 2025, artificial intelligence (AI) continues to play an ever-la...

Agentic AI: Everything You Need to Know

01/31/25 Have you heard of it? The concept of agentic AI has been around for some time, but now we h...

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