Custom SQL Server metrics for detailed monitoring
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Latest SRE & DevOps Articles
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4 Service Catalog Requests That Touch Multiple Departments
05/03/18 You can plan for all of the crossover between departments by creating automated tasks, reminders, escalations, and notifications for every service provider. You can identi…
Introducing the container map view in Datadog
This Datadog article explains how to effectively monitor Kubernetes and Docker containers using Datadog's suite of tools. It details setting up the Datadog Agent for auto-discovery…
Introducing Prometheus support for Datadog Agent 6
Please provide me with the article "A new Host Map for modern infrastructure"! I need the text of the article to be able to summarize it for you. Just paste the content here, and…
6 Problems Your IT Service Desk Should Solve
05/01/18 Today’s IT service desks and IT organizations face countless challenges. These challenges can be effectively overcome with a comprehensive IT service management (ITSM) str…
The High Cost and Low Benefit of Unused Index Advice
04/26/18 You have to be careful what you wish for. The signal:noise ratio of finding out which indexes are “unused” is low. This isn’t obvious at first glance, but upon deeper insp…
Modern ITSM Practices: CMDB and Asset Management
04/26/18 Faster, smarter service begins with collecting the data within your organization. To date, the CMDB is the most effective way to collect, store, and organize that data. Th…
20 Employee Services to Automate: Finance
04/24/18 As any business grows, these processes become more complicated and more frequent. The good news is, you can build streamlined workflows for financial requests, complete wi…
20 Employee Services to Automate: Marketing
04/19/18 Marketing is an important service provider to all employees. They create a variety of customer-facing resources. The service catalog can help create efficient processes fo…
How to Select the Right Queries to Optimize
04/18/18 Why is selecting the right queries to optimize so important? There are several reasons. Penny-Wise, Pound-Foolish Look at the forest, not just the trees, and optimize glob…
Using Data to Improve Employee Services (Part 2)
04/17/18 As an internal service provider, your job is to give them everything they need to perform at the highest level, with as little friction as possible. This is employee servi…
Using Data to Improve Employee Services (Part 1)
04/12/18 There are a seemingly infinite number of ways to use data in service delivery, and people think of new ones every day. Here are two methods you can use to collect and leve…