Latest SRE & DevOps Articles

Learn from Airbnb, Google, AWS, and more: Join us at Dash!

Please provide me with the article "A look back at DASH 2025"! I need the text of the article to be able to summarize it for you. Just paste the article here, and I'll happily pr…

Monitor Critical Databases Confidently with the Sensitive Data Vault

06/01/18 Building extremely deep monitoring as a SaaS product has a drawback: we capture too much data for some customers’ compliance requirements. As a result, some companies have…

What’s the Average IT Service Desk to Employee Ratio?

05/30/18 It's common to hear that the IT service desk staff has become so swamped with work that they feel like full-time IT "firefighters," working long hours and straining to kee…

Walking Through the Network Insight Journey

05/29/18 Visualization of technologies was always in the imagination or drawn out by hand until we were able to incorporate tools like Visio® to help with mapping. At that point, w…

How PagerDuty deploys safely with Datadog

This article details how to improve software reliability by integrating PagerDuty and Datadog for end-to-end testing. By using Datadog to monitor synthetic tests that simulate user…

Change Management: “Are We Doing It Right?”

05/24/18 Definitions, titles, and flowcharts about change management can be overwhelming. Instead of starting there, I would like help you identify some signs that your process mig…

New Stats Exposed in Go’s database/SQL Package

05/22/18 If you keep up with the Go development cycle, then you’ll know Go recently entered its feature-freeze for the Go 1.11 release. One of the changes for this upcoming release…

Five Samanage Customers on the Benefits of the Service Catalog

05/22/18 One thing we find is that many new customers are surprised by how many parts of multi-step services they can automate through the service catalog. They might not have chos…

I Beat Them to Firing Me! Part Two: Fight Back

05/17/18 How to use network configuration, change, and compliance management (NCCCM) and other monitoring software in response to an actual security breach. If you have not read pa…

I Beat Them to Firing Me: A Story of Corporate Sabotage

05/17/18 Why network configuration, change, and compliance management (NCCCM) is a must Inspired by former Citibank employee sentencing We’ve all heard horror stories about the dis…

How This Organization Built an Employee Service Machine

05/17/18 Gardner knew that IT could set up similar processes through Samanage, and to his credit, he also recognized that the entire organization could run services through one fam…

Cloud Native Operational Solutions – Patch Management

05/17/18 Patch management at any sort of scale has always been a mundane and time-consuming task that most administrators would like to avoid at all costs. With the proliferation o…