Stop Guessing, Start Seeing: How Aternity Replay Closes the DEX Gap
Aternity Replay closes the visibility gap in Digital Employee Experience (DEX) by allowing IT teams to reconstruct exactly how an application failed by correlating user interaction…
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Author
Colleen Marinelli
17 articles · Page 1 of 2
Smarter Device Refresh: Balancing Costs and Employee Productivity
The article highlights that rising hardware costs, particularly memory prices, are making employee device refresh decisions increasingly complex for IT teams. Traditional age-based…
What On-Prem Tools Miss About the Modern Work Experience
The article argues that while on-premises IT infrastructure may appear healthy based on traditional metrics, it often misses critical insights into the *actual* employee digital ex…
Lower Service Desk Costs with Agentic AI-Powered Self-Service
In today’s hybrid workplaces, employees expect seamless digital experiences, yet IT service desks are buckling under rising ticket volumes and mounting costs. Gartner notes that ma…
See the Whole Picture: How Aternity 360° Transforms Digital Experience
Employees rely on a complex mix of devices, apps, networks, and collaboration tools to stay productive. From laptops and VDI sessions to rugged handhelds and mobile apps on the fro…
Riverbed Recognized in 2025 Gartner® Critical Capabilities for DEX Tools
In a market where vendor claims are everywhere, in our view, the 2025 Gartner Critical Capabilities for Digital Employee Experience Tools tells a different story, one rooted in rea…
Why IT Needs More Than Traditional Monitoring
When an employee contacts the service desk with an issue, “My app froze,” “The page wouldn’t load,” “Everything just stopped working”, the support team’s first task isn’t solving t…
We Did It Again! Riverbed Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Digital Employee Experience Tools
We are proud to announce that Riverbed has been recognized as a Leader for the second consecutive year in the 2025 Gartner® Magic Quadrant™ for Digital Employee Experience (DEX) To…
Keep Field Teams Connected and Productive with Mobile
In an era where frontline agility defines business success, mobile performance has quietly become one of the most overlooked operational risks. Field technicians, delivery drivers,…
The Future of VDI Monitoring: From Infrastructure to Intelligence
As organizations continue their digital transformation and embrace hybrid work, Virtual Desktop Infrastructure (VDI) monitoring has become essential for ensuring secure, scalable, …
DEM vs. DEX: Understanding the Difference and Why Aternity Excels in Both
In today’s digital-first world, organizations are prioritizing the optimization of experiences for both employees and customers. Two key technology categories—Digital Experience Mo…
Driving the Future of DEX with Riverbed IQ Assist: A GenAI Service for Aternity
As technology evolves faster than ever, IT leaders face a critical challenge: managing growing complexity while ensuring faster, more reliable outcomes. The key to overcoming this …