Dan Salinas

Confidently, Elegantly Wrong: How AI is Disrupting IT

The article argues that AI-powered IT service management is undermined by "context rot," a phenomenon where overwhelming models with excessive data actually degrades their reasonin…

To Our Partners: SysTrack AI Wouldn’t Be Here Without You.

As our team at Lakeside brings SysTrack AI to market, I’ve been thinking a lot about my multi-decade (phew) tenure in the world of end-user computing and who has actually done the …