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Slack Channels, Onboarding Updates, and More!

FireHydrant recently released updates to improve user experience, including a new Slack channel selector for easier message sending and a revamped onboarding process for faster set…

Beta for MTTX Analytics Table, Fine-Grained Slack Messaging Controls, and Multi-Select Retrospective Questions

FireHydrant has released a beta for new analytics features allowing users to deeply analyze their MTTX metrics, broken down by various factors like team, service, and severity—help…

Liquid Templating Improvements, Additional Fields for Status Page, and More!

FireHydrant recently released updates focusing on improving incident management workflows. Key enhancements include a new Liquid templating experience with previews for runbooks, a…

Improving our Slack Experience

FireHydrant has significantly improved its Slack integration to streamline incident management, as 80% of their users interact with the platform primarily through Slack. The update…

Improving our Jira Integration

FireHydrant has improved its Jira integration with bidirectional syncing for key ticket fields (summary, description, labels), ensuring consistent information between both platform…

Introducing our Asana Integration

FireHydrant has launched a new integration with Asana, allowing for automatic synchronization of incident data between the two platforms. This integration enables teams to create a…

Updated Retro PDFs, Milestone Table in Retros, and More

FireHydrant has released several updates to its platform, including an improved PDF export for retrospectives to better share learnings, and a milestone table within incident retro…

Introducing Simpler Paging

FireHydrant has launched a simplified `/fh page` command within Slack to quickly notify individuals, teams, or escalation policies during incidents. This new feature streamlines th…

Saved Views in Analytics and Customizing Fields on the Incidents Page

FireHydrant has released updates to improve incident management and analytics. Users can now save custom analytics views (public or private) for easy access to key data, and custom…

Introducing our New Status Pages

FireHydrant has redesigned its status pages with a focus on branding and improved communication during incidents, including a new sleek design and dark mode. The update introduces …

Edit Retros during an Incident and Updates to the Severity Matrix

FireHydrant has updated its platform with two key features: users can now edit incident retrospectives *during* active incidents to capture details as they happen, and the severity…

Introducing Multiple Organizations

FireHydrant has launched "Multiple Organizations" allowing users to manage separate instances for different teams or business units within a single account. This feature enables si…