Rachel Revoy

Exploring Customer Satisfaction and Revenue Growth? Start with DEM

This article highlights the growing importance of Digital Experience Monitoring (DEM) for businesses looking to improve customer satisfaction and revenue. DEM goes beyond simply tr…

Want a Complete Picture of Performance? Pair DEM with APM

This article argues that relying solely on Application Performance Monitoring (APM) isn't enough to ensure a good user experience. While APM tracks technical health, Digital Experi…

Introducing Synthetic Private Probes for Deeper Digital Experience Monitoring Visibility

This article introduces Synthetic Private Probes as a way to enhance Digital Experience Monitoring (DEM) by extending visibility *inside* a network. While traditional public probes…