The State of DEX Platforms: What to Look for in a Mature Market
As the Digital Employee Experience (DEX) market matures, organizations are shifting from justifying the investment to selecting the most effective tools for their specific needs. T…
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Digital Workplace
8 articles
Top tips: Small digital habits that save you hours every week
To prevent small digital interruptions from eroding productivity, the article suggests adopting simple habits like automating repetitive tasks, organizing files, and managing brows…
From Tickets to Outcomes: What Four Practitioners Told Us About the Present and Future of DEX, ITSM, and SRE
This article explores the transition in IT management from reactive, ticket-based support to an "outcome-led" approach focused on Digital Employee Experience (DEX). Industry expert…
Lakeside Software Named a Leader in the 2026 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools
Lakeside Software has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Digital Employee Experience Management Tools. This achievement highlights the company's suc…
From Experience Management to Experience Engineering: How AI Is Reshaping DEX in IT’s Next Great Transformation
This article details how AI is fundamentally reshaping the Digital Employee Experience (DEX), moving it beyond simple measurement towards proactive, autonomous IT operations. Just …
From Digital Experience Monitoring to Digital Employee Experience: An Evolution in Workplace Technology
Measuring digital employee experience to shape IT strategy and build better business outcomes In today’s rapidly evolving workplace, where remote and hybrid work models have become…
Digital Employee Experience: What You Need to Know About DEX
It seems like everyone is talking about the digital employee experience (DEX) lately. In fact, Gartner® says, “By 2026, 50% of digital workplace leaders will have established a DEX…
Thank You for Making Lakeside Software a DEX Leader in the Gartner® Magic Quadrant™
Gartner named Lakeside Software in the first-ever Gartner Magic Quadrant for Digital Employee Experience Management Tools. to us, this recognition as a DEX Magic Quadrant Leader is…