Goal-oriented AI shifts the IT professional's role from a manual operator to a strategic orchestrator who defines desired outcomes and sets operational guardrails. Rather than repl…
To support the shift from manual IT operation to orchestration, AI can evolve through three progressive stages: diagnostic (identifying key signals), assistive (supporting investig…
Goal-oriented AI shifts IT operations from directing individual, isolated tasks to defining desired outcomes within established guardrails. By leveraging agentic capabilities, AI c…
SolarWinds has introduced Avior, a goal-oriented AI designed to help IT operations teams achieve specific outcomes by automating complex tasks like investigating issues, reducing a…
Federal and defense agencies are rapidly adopting AI but lack the necessary observability to track its behavior, leading to a significant disconnect between leadership's perceived …
Zero trust is a security mindset centered on continuous verification and assuming breach, rather than a single purchasable product or checklist. The author argues that successful i…
The article argues that designing technology for a non-existent "average user" results in exclusionary and brittle software that fails to account for human diversity. Instead, by e…
To combat challenges like tool sprawl, alert fatigue, and fragmented visibility in complex hybrid environments, IT teams are increasingly adopting "autonomous operational resilienc…
This article distinguishes between open source, open weight, and proprietary LLMs based on their transparency, accessibility, and customization potential. It explains that while tr…
This introductory article aims to demystify AI terminology for non-technical readers by defining the differences between LLMs, chatbots, and agents. It explains that LLMs serve as …
Federal organizations often focus on software compliance but overlook the significant risks posed by services teams that access sensitive network data and Controlled Unclassified I…
As hybrid and multi-cloud environments outpace human management capabilities, Agentic AI can bridge the resulting "complexity gap" by acting as a digital teammate that performs tas…