4 Key Integrations to Consider for Your Service Desk
11/27/19 One of the greatest challenges for IT departments in the age of digital transformation is consolidating data and creating opportunities for different systems to work toget…
Latest SRE & DevOps Articles
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Army Network Optimization Could Help Training
11/26/19 The U.S. Army is undergoing a major technology shift affecting how soldiers prepare for battle. Core to the Army’s modernization effort is the implementation of a Syntheti…
Eyes Wide Open: Visibility is Key to Cloud Migration
11/25/19 Migrating to the cloud is smart but it’s not always easy. It can be a complicated process requiring a substantial investment of time and resources. Yet the benefits make t…
How Does AI Benefit the Tech World?
11/25/19 For some, artificial intelligence (AI) can be a scary technology. There are so many articles on the web about how AI will end up replacing X% of IT jobs by Y year. There’s…
IT—More Than a Fancy Calculator: Moving From Cost Center to Business Value
11/22/19 It’s time to stop seeing IT as just a black hole to throw money towards and instead, give back to the business. Often, the lack of proper measurement and standardization a…
Taking a Leap to the Cloud: Benefits to the Business and ITSM
11/21/19 According to CIO, 96% of organizations were using the cloud in 2018. That’s a convincing number, which makes it surprising to hear resistance to the cloud from some of tod…
it-sa in Germany – Recap
11/20/19 At the beginning of October, we attended it-sa for the second time. it-sa, which has been taking place in beautiful Nuremberg over the last ten years, has grown from a med…
Biggest Takeaways from Service Management World 2019
11/19/19 Last week, our team introduced SolarWinds® Service Desk to ITSM pros at HDI’s Service Management World (SMW). Though it wasn’t our first SMW (we’ve previously attended as …
What's next for monitoring Kubernetes
Please provide the article! I need the text of the article "Explore Kubernetes with native OpenTelemetry data" to be able to summarize it for you. Once you paste the article here…
Private Cloud: I’m Not Quite Dead Yet
11/18/19 The reports of my death are greatly exaggerated—The On-Premises Data Center Mark Twain As I mentioned in my previous post, the hype cycle has the on-premises data center d…
Implement monitoring as code with Datadog and CloudFormation Registry
This article details how to use AWS CloudFormation to automate the deployment and configuration of Datadog monitoring for your AWS resources. It outlines a CloudFormation template …
7 Steps for Service Desk Automation in 2020
11/15/19 These days, it’s difficult to give a unique presentation on service desk automation. Everyone talks about it. Much of the discussion is “pie in the sky.” When the team ask…