Deploying and configuring Datadog with CloudFormation
This article details how to use Datadog's new CloudFormation Registry integration to define and manage monitoring configurations – like dashboards, monitors, and alerts – as infras…
Latest SRE & DevOps Articles
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How To Improve ITSM Metrics With a Millennial Workforce and Gen Z
01/11/19 In this article, we will look at some of the challenges and opportunities that ITSM can expect as the younger generations come into their own, driving businesses even furt…
Three Ways to Become Data-Centric
01/10/19 The conservation of quantum information is a theory that information can neither be created nor destroyed. Stephen Hawking used this theory to explain how a black hole doe…
How Consumerization is Changing IT Support Models
01/08/19 Expectations surrounding the services supplied by IT desks are growing as rapidly as digital work life is transforming, and the overall quality of the customer experience …
2019: The Year of Meshing Around and Creating Chaos
01/03/19 It’s that time of year again—the time to reflect on the past year and anticipate the year ahead. For a number of years now, organizations of all sizes have been running co…
The Evolution of ITIL
01/02/19 Unless you’re a current, aspiring, or former IT professional, you probably don’t know exactly what ITIL is. But it also stands to reason that if you’re reading this blog r…
Why Your Infrastructure Sucks For Automation
12/20/18 Having convinced myself in previous posts that my automation projects will never be finished and that I will forever be supporting 101 different device connection paradigm…
ITSM And Digital Transformation – Understanding Digital Transformation
12/20/18 For all the contemporary talk about digital transformation and how it’s happening all around us, it can be maddening, trying to get your head wrapped around what it actual…
Three SIEM Must-Haves
12/19/18 According to the recent Ponemon 2018 Cost of a Data Breach report, the average time to identify a data breach was 197 days[1]. If something slips by your defenses, you nee…
Application Dependency Mapping: Security and Ongoing ADM
12/19/18 Well, here we are. Finally, on the last post of this series. If you have not been following along, you can find the previous posts: part one, part two, part three, part fo…
ITIL Alternatives: What Are Other ITSM Frameworks?
12/18/18 In this post, we will examine the rise and domination of ITIL, looking into how prevalent it actually is, and why that may be so. We’ll also take a look at five of the pri…
Surviving and Thriving in the Ephemeral World of Containers and Functions
12/18/18 With containers, microservices, and FaaS becoming even more integrated into hybrid and cloud environments, you must remain diligent to make sure you’re navigating these as…