FireHydrant's RSS Feed X

Default Views, Auto-Add Tags to Incidents, and Lots of Fixes

This FireHydrant update introduces several quality-of-life improvements and new features, including customizable default views for the Service Catalog and automated incident taggin…

Easier Filtering for Services, Simpler Runbooks in Test Incidents, and Incident Stats in Liquid Templates

FireHydrant has released several updates including improved filtering in the service catalog for faster navigation, and the ability to test runbooks in isolation without triggering…

New Liquid Variables, Saved Views, and Coming Soon: Local Time Display

FireHydrant recently released several updates including easier access to incident data with new Liquid Variables, and Saved Views for the Service Catalog to improve efficiency. The…

Brand new Services & Functionalities Import Flow and @-Mentions in Runbooks Steps

FireHydrant has released updates to improve service integration and runbook functionality. Users can now easily import third-party services directly into FireHydrant with one click…

Incident Management Timeline updates and Slack Message fixes

This FireHydrant update focuses on improving the user experience within their incident management platform. Key changes include a redesigned incident view for better clarity, more …

Zendesk Tickets with Customer Organizations, Status Page Performance Tuning, and Custom Types in Jira

FireHydrant recently released updates including the ability to link Zendesk tickets to impacted customer organizations within the new Command Center, and significant performance im…

Weekly Product Release

FireHydrant released updates focused on streamlining incident creation and management. New Slack shortcuts allow users to quickly create incidents directly from messages and migrat…

Service Dependency Graph

FireHydrant has enhanced its Service Dependencies feature with a new graph visualization, allowing users to easily explore relationships between services and identify potential inc…

SCIM

FireHydrant now supports the SCIM 2.0 protocol, enabling seamless user and group management integration with popular identity providers like Okta, Azure AD, Ping, and OneLogin. Thi…

New Slack Message shortcuts, Better Filtering in Service Catalog, and Analytics for your Functionalities

FireHydrant has released updates to improve incident management, including easier filtering in the Service Catalog using pre-populated labels for better standardization. Users can …

Required Fields

FireHydrant has released optional required fields for incident declaration, a highly requested feature despite internal debate about potentially hindering quick incident reporting.…

Terraform Provider Enhancements

FireHydrant released enhancements to their Terraform Provider (version 0.3.0) including new resources & data sources for incident roles, priorities, and dependencies, as well as us…