Monitoring and Observability

Could 2020 Be the Year of the IT Professional?

07/29/20 IT professionals are used to change and disruption. From dealing with unexpected hardware malfunctions to troubleshooting dodgy Wi-Fi, IT pros are some of the most resilie…

Why Monitoring Can Be the Lifesaver the Public Sector Needs

07/28/20 One of the business consequences from the pandemic—increased remote working—is causing technology challenges across most industries, including the public sector. Most empl…

3 Ways to Maintain Your Agency’s Focus on IT Modernization

07/21/20 Congress set the stage for IT modernization across the federal government by passing the Modernizing Government Technology (MGT) Act, allowing agencies to apply for a loan…

Friendship Is Magic. And Harder Than It Looks.

07/17/20 Building relationships is no easy feat. It’s been my experience that it’s common for people (especially, but not exclusively, men) to connect with each other through activ…

The Harsh Realities of Working From Home

07/15/20 To the companies who’ve practiced remote work for years or are solely online, congrats! You’re probably thriving in this environment. But as IT practitioners we need to ac…

Supporting a Mobile Workforce Across the Public Sector

07/14/20 Over five million people work in the U.K. public sector, representing over 16% of all people in paid work, according to government figures. And mobile working is a reality…

Distributed Computing – When Everyone Is Working From Home

07/13/20 We’ve officially made it past day 100 in quarantine. I hope you’ve found your groove, perfected your at-home office/workspace, learned a new language, tested six new bread…

Hunting and Gathering in the Age of COVID

07/10/20 Collecting knowledge is a large part of everyday conversations. Contributing knowledge to a conversation keeps it going and allows individuals to learn new information, de…

Surviving IT in Snap Downturns

07/03/20 The global effect of and challenges to business in 2020 is the very definition of “unprecedented.” While large enterprises enjoy the advantage of scale to redistribute foc…

Gaming Groups in a Remote World

06/19/20 As we all come to terms with quarantine and shelter-in-place orders being extended for longer than most prepared for (both emotionally and in terms of our stash of snacks)…

Becoming Your Family’s IT Support

05/22/20 Have you gotten the call/email/text yet? You know, the one where your mom tells you the printer is making a weird noise. Normally you’d reassure your mom it’s probably a p…

Communication Lessons Learned by IT Pros During COVID-19

05/21/20 We all know how important communication is. For it to be effective, it depends on factors including its presentation, the tone, details of the message, and even non-verbal…