ITSM For All: Bringing Human Resources into the Service Desk
03/04/21 For those who have been keeping up with our series on IT Service Management (ITSM) beyond IT, welcome back! If you’re new to this conversation, it isn’t like a podcast whe…
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5 Reasons You Don’t Need a Management Title to Be a Leader
03/02/21 Leaders can be categorized, somewhat, by their motivation. I recall an offsite meeting a few years ago that began with everyone contemplating the question, “Why do you lea…
Confessions of an Upgrade Cheerleader
03/02/21 If you’re a SolarWinds customer, there’s a good chance you’ve seen a video of a Head Geek, passionately urging you to upgrade to the latest and greatest version Right Now.…
“SUDO Teach Me a Lesson”
03/02/21 The command “sudo” is an essential part of Vax, Unix, and Linux operating systems. It’s so intrinsic to how SysAdmins work, many consider “sudo” to be a built-in command a…
Change Is Hard
03/01/21 I.T. folks understand change can be hard, and I don’t mean in the “Who Moved My Cheese” kind of way. Change, as in “change control,” is necessary. But we don’t like the pr…
Upgrade Better, Faster, Stronger
03/01/21 Because of the recent cyberattack, we’ve asked you to update your Orion Platform several times. While these updates are necessary for the safety and performance of your en…
Project Management as a Critical Skillset
03/01/21 Public sector IT departments have undergone sweeping modernization efforts, from virtualization and mobility to cloud computing and digital transformation. At the same tim…
Meet the New Old Guy on the Head Geek Team
02/26/21 Growing up in the suburbs of Seattle, WA, in the late ‘60s and early ‘70s was like most everyone else’s experiences. Dad worked as an analog computer engineer for a Boeing…
7 Things DBAs Should Do Before Going On Holiday
02/18/21 Thanks to 2020, many of us don’t remember the last time we took a holiday or vacation. If you were able to get away from the office, kudos to you. Hopefully, 2021 will be …
Secure by Design | Our Plan for a Safer SolarWinds and Customer Community — SolarWinds TechPod 036
02/17/21 Companies must change the way they operate to combat increasingly sophisticated cyberattacks across ever-expanding attack surfaces. What we learn from one attack can help …
How to Become a Microsoft MVP
02/16/21 I’ve been a Microsoft MVP since 2003-2004. Over the years, the number one question on my personal FAQ is “How do I become a Microsoft MVP?” So, let’s answer that question …
Monitoring Challenges Emerge as Agencies Embrace Container Technology
02/15/21 Container technology is catching on big-time in the federal government as agencies such as the USDA and the National Institutes of Health look to containers to simplify so…