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Your Team’s On-call Is About to Get Better

FireHydrant has released a suite of updates focused on streamlining on-call incident management. Key improvements include automatically adding users to incidents when they acknowle…

Incident Types Get a Major Upgrade

FireHydrant has released a major upgrade to Incident Types, offering increased structure and flexibility for incident management. Key improvements include required incident typing,…

Introducing Heartbeat Monitoring for Signals

This week, FireHydrant released updates focused on proactive incident management and automation. Key features include Heartbeat Monitoring for Signals – allowing users to detect si…

New Slack /fh learn Command and a Big Shipment of Improvements

This week's FireHydrant update introduces a new `/fh learn` Slack command to onboard and educate users on incident management workflows. Alongside this, numerous improvements have …

Team Creation Wizard, Keyboard Shortcuts, Sidebar Customization, and Alert Routing UI Improvements

This week's FireHydrant update focuses on improving user experience and incident management efficiency. Key updates include a multi-step wizard for easier team creation, keyboard s…

Slack Upgrades, Paging Improvements, Integration Page Redesign and a Bounty of Bugs

This week’s FireHydrant update focuses on improving reliability and user experience with a large number of bug fixes and several key feature enhancements. Updates include more gran…

✨AI Generated Task Lists, Easy-to-Configure Secondary On-Call Schedules, Liquid Variables for Slack Channel invites, and SO much more!

This week’s FireHydrant update focuses on streamlining incident response and on-call management. Key improvements include AI-powered task list generation from existing documentatio…

Incident Communication Improvements, More Liquid Variables, a Whole Lot of UI Upgrades, and Much More

FireHydrant has released a major update focused on improving incident communication and automation. Key changes include enhanced Slack notifications, the ability to comment directl…

Signals Alert Customization in Slack, Smoother Onboarding, Performance Improvements

This week’s FireHydrant update focuses on enhanced customization and usability. Key improvements include customizable Slack alerts, expanded data support for integrations (includin…

Configurable Deduplication Window, On-Call Schedule Improvements, Performance Enhancements

FireHydrant released several updates this week focused on improving alert management, on-call schedules, and the overall user experience. Key improvements include configurable aler…

Priority-Based Escalation Policies, Enhanced Incident Alerts, Better Multitasking, and Improved Collaboration

This week’s FireHydrant update focuses on improving incident response efficiency and team collaboration. Key features include priority-based escalation policies for smarter notific…

Audiences Delivers Role-Based Incident Comms, Learn and Configure FireHydrant Faster with Fire Academy

FireHydrant has released several updates to improve incident management and team collaboration. Key features include Audiences, which delivers tailored incident communications to s…