The Nuanced Perspective

A Practitioner's Guide to Voice Agents in 2026

The article argues that voice agents represent the next frontier in AI customer service because they capture essential emotional signals, such as tone and hesitation, that text-bas…

Rip Out, Carve Out, or Build New

Current enterprise systems record business outcomes but fail to capture the underlying reasoning and precedents, leaving AI agents without the "institutional memory" required to ma…

The AI Agent Stack in 2026

The article describes how the AI agent landscape has evolved from a linear "stack" in 2025 to a more complex "operating system" model in 2026. This shift is driven by agents moving…

Build your AI Chief of Staff in 45 minutes

This article provides a step-by-step guide to building a personalized AI "Chief of Staff" using Claude Code to automate email triage and calendar management. By integrating Gmail a…

Agent Skills Work But The Research Shows Most Teams Are Building Them Wrong

Recent research indicates that while AI agent skills can significantly improve task performance, human-curated skills are far more effective than model-generated ones, which often …

Problem Comes First: Why the Best AI Demos Don't Start With AI

This article argues that successful AI projects begin with identifying a *problem* first, rather than starting with the AI technology itself. The authors advocate for a "CC/CD loop…

Evals for Everyone: A Deep Dive

This article summarizes a three-part series called “Evals for Everyone” focused on comprehensive AI evaluation. The series highlights the confusion around the term "evals" – often …

Chai & AI Gems: Where VCs Are Actually Placing Bets in AI (and Where They're Not)

This article summarizes a conversation with Geodesic Capital partner Arvind Ayyala about the current AI investment landscape. Arvind highlights that successful AI startups aren’t n…

How Are People Using OpenClaw?

OpenClaw is a locally-run AI agent that connects to messaging apps like WhatsApp and Telegram, offering a more integrated and persistent AI experience than browser-based assistants…

Choosing an Agentic AI Framework: A Practical Guide for Engineering Leaders

This article provides a practical guide for engineering leaders choosing an agentic AI framework, focusing on LangGraph, Spring AI, and Strands. It argues that while framework sele…

Evals Are NOT All You Need

This article argues that focusing solely on “evals” (traditional AI model evaluation) is insufficient for ensuring AI product quality. Instead, teams should build a continuous “fly…

Chai & AI Gems: January Edition

This article summarizes discussions from a community of AI practitioners, revealing a shift from exploring *if* to implement AI, to tackling the challenges of *how* to successfully…