02/05/21 Companies must change the way they operate to combat increasingly sophisticated cyberattacks across ever-expanding attack surfaces. What we learn from one attack can help …
The challenges of working from home have caused organizations to reevaluate how they look at networks for enterprise workloads and hybrid workplaces. The range of at-home networks …
02/05/21 For many businesses, one of their ultimate goals is to provide excellent services to their customers. But what about the employees facilitating the customer experience? To…
Like most Melburnians and other people around the world, visiting a local restaurant for a leisurely group meal is a strong part of my family’s social life. For much of 2020, this …
02/04/21 The relationship IT professionals have with upgrades can sometimes only be described as “fraught.” Reasons range from the cost in terms of time and lost opportunity to “no…
02/03/21 Since we announced the cyberattack on the Orion Platform seven weeks ago, we’ve worked tirelessly with our customers and Partners to ensure the safety and security of thei…
02/03/21 SolarWinds was one of a growing number of targets of a highly sophisticated, broad, and coordinated nation-state cyber operation that compromised multiple software and har…
02/03/21 Recently, I was asked to comment on “…what skills IT practitioners should plan to learn or improve as we head into 2021.” While a few of those thoughts appeared online I w…
02/01/21 Emerging technologies impact many areas of an organization, but their impact on staffing is often overlooked. It would be ideal for public sector organizations, and state …
The challenges of working from home have caused organizations to reevaluate how they look at their networks and the data that lives on them. The range of at-home networks and BYO-d…
01/27/21 Performance reporting is an essential part of everything IT does, and the help desk is no different. But help desk reporting and metrics are particular to each organizatio…
01/26/21 Problems—we all have to deal with minor or major problems in our personal or professional lives. Having a consistent problem-solving approach can be very helpful, and demo…