Melissa Palmer

Is Kubernetes Still the Best Container Orchestration Tool?

06/19/24 Over the last few years, containers have been one of the hottest topics when it comes to radically changing the way we develop, operate, and maintain our applications. And…

How ITSM Helps Drive Exceptional Digital Employee Experience

03/21/23 Throughout the pandemic, we heard quite a bit about digital transformation initiatives. Companies are often looking for ways to leverage technology as a competitive advant…

Sweet Trick! Mastering O11y for Cloud-Native Technologies

02/28/23 Using the cloud can be challenging. Everyone likes to tell stories about a surprise cloud bill they received and laugh, but let’s be honest: it’s happened to all of us. Wh…

What Is GraphQL? A Simplified Overview of Use and Benefits

02/14/23 The use of APIs is at the forefront of automation. There are many ways for developers and applications to make use of APIs, and GraphQL is one way to make the most of the …

The Evolution of Applications and Current Trends To Know

02/09/23 IT industry veterans have seen significant changes in the way applications are not only developed but also used. This evolution has been driven by several factors, includi…

What You Don’t Know About Azure Synapse

02/07/23 There are so many interesting and very useful Azure services out there. Over my time in the IT industry, I have seen the evolution of virtualization and eventually the clo…

Hyperscalers: The Complete Guide to What, Why and How

01/24/23 We’ve heard a lot about hyperscalers over the last several years as public cloud adoption began to rise. Now, they’ve become a central part of global IT infrastructure and…

ChatOps Explained and Why DevOps Teams Should Care

01/17/23 ChatOps can speed up organizations’ responses to user needs while relieving support staff of a lot of tedious activities. Many helpdesk or IT tickets are entered for routi…

Why You Should Rely More on Your IT Self-Service Portal

01/12/23 No matter what roles we play, we’ve all been frustrated end users at some time or another. Sometimes it’s as simple as struggling to find the documentation we need, wherea…

DataOps vs. DevOps – Similar or Completely Different?

01/05/23 Over the past several years, there has been a big focus on streamlining infrastructure operations. Many organizations have begun using DevOps principles in their software …

How Cloud Asset Management Provides Fuller Inventory Visibility

01/03/23 Cloud adoption has grown in recent years. From organizations developing a cloud-native strategy to those focused on cloud migration, there are many different ways to consu…

Edge Computing vs. Cloud Computing and What It Means For Your Environment

12/29/22 For decades, network administrators have tried to combine and centralize compute power. And the premise behind cloud computing was to delegate your data storage, analytics…