To address widespread clinician complaints regarding slow Epic Hyperdrive logons, an acute care health system used Goliath Technologies to objectively identify a legacy Active Dire…
Rady Children’s Health utilized Goliath Technologies to bridge the gap between clinician complaints and traditional IT metrics by objectively measuring the "lived experience" of us…
To ensure a successful transition to Oracle Health CommunityWorks, Mt. San Rafael Hospital used Goliath Technologies' data analytics to identify and resolve critical infrastructure…
Historically, healthcare organizations have relied on reactive, anecdotal methods like surveys to address clinician EHR frustrations, leading to a "whack-a-mole" approach to proble…
New digital experience data from EHR integrations allows healthcare leaders to move beyond reactive, anecdotal methods for improving clinician satisfaction. By providing real-time,…
Rady Children’s Health resolved long-standing Oracle EHR performance issues by using Goliath Technologies' data to bridge the gap between healthy IT metrics and poor clinician expe…
Rady Children’s Health significantly improved the stability and speed of their Oracle EHR system and boosted clinician satisfaction by implementing data-driven IT decision-making w…
Southwell Health partnered with Goliath Technologies and Oracle Health to resolve frustrating performance issues (freezing, lockups, logouts) clinicians were experiencing with thei…
The article argues that when Oracle Health EHR is slow, the problem is often *not* with Oracle itself, but with issues in the client-side IT infrastructure – network, virtualizatio…
This article details Dr. Brian Patty's experience as CMIO at Rush Medical Center, highlighting the challenges of improving EHR performance based on clinician feedback. Initially, I…
The post How They Did IT: 3 Children’s Hospitals Find & Fix Chronic Oracle Health EHR Speed Issues appeared first on Goliath Technologies.
The post Going Beyond Your KLAS Measurement: Turn EHR Experience Data into Actionable IT Conversations appeared first on Goliath Technologies.