Why Choose HCI Over Other Virtualization Approaches?
08/21/19 This is the second of a series of five posts on the market space for hyperconverged infrastructure (HCI). To be clear, as the previous blog post outlined, there are many o…
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2 Key Assets in the Government’s Cybersecurity Battle (Part I)
08/20/19 The Trump administration issued two significant reports in the last couple of months attesting to the state of the federal government’s cybersecurity posture. The Federal …
Maintaining a Secure Environment: Understanding Its Components
08/19/19 In the previous blog, we discussed how defining use cases mapped to important security and business- related objectives are the first step in building and maintaining a se…
How to Protect Yourself When Your Software Vendor Has Been Acquired
08/19/19 While we all know mergers and acquisitions are common in competitive markets, end users often don’t get insight into the reasoning behind the purchase or takeover. While t…
Top 10 Acronyms: ITIL 4 Terms to Remember
08/15/19 Implementing ITIL can be a big experience for your organization, especially with a sea of acronyms to remember. We're giving you a head start with our top 10 ITIL acronyms…
The Most Important Skill You’re Not Hiring For
08/15/19 Anyone who’s hired for a technical team can understand this scenario. You’re hiring for “X” positions, so of course you receive “X” times infinity applications. Just becau…
5 Self-Service Portal Benefits to Boost Employee Experience
08/14/19 Service portal adoption can be one of those never-ending goals service desk agents and SysAdmins have. Whether you already have a service portal implemented or are just ex…
Virtualization – How We Got Here and Does It Have a Future?
08/14/19 In over 20 years I’ve spent in the IT industry, I’ve seen many changes, but nothing has had a bigger impact as virtualization. I remember sitting in a classroom back in th…
How Will AI Change Federal Networking?
08/13/19 Machine learning (ML) and artificial intelligence (AI) could very well be the next major technological advancements to change the way federal IT pros work. These technolog…
What Is Problem Management? Understanding the Basics
08/13/19 When thinking about problem management in your IT organization, it’s a good idea to first understand how ITIL differentiates problems and incidents within the service mana…
Maintaining a Secure Environment: Use Cases Build a Security Policy
08/12/19 Security is a key operational consideration for organizations today because a breach can lead to significant losses of revenue, reputation, and legal standing. An entity’s…
Create Post-Mortem Reports from Notebook Templates, Export to PDF
08/09/19 We’ve released two enhancements to Notebooks that streamline collaborations to help you create post-mortem Notebooks more easily, and share them in a format that’s easy fo…