2 Key Assets in the Government’s Cybersecurity Battle (Part I)
08/20/19 The Trump administration issued two significant reports in the last couple of months attesting to the state of the federal government’s cybersecurity posture. The Federal …
08/20/19 The Trump administration issued two significant reports in the last couple of months attesting to the state of the federal government’s cybersecurity posture. The Federal …
08/19/19 In the previous blog, we discussed how defining use cases mapped to important security and business- related objectives are the first step in building and maintaining a se…
08/19/19 While we all know mergers and acquisitions are common in competitive markets, end users often don’t get insight into the reasoning behind the purchase or takeover. While t…
08/15/19 Implementing ITIL can be a big experience for your organization, especially with a sea of acronyms to remember. We're giving you a head start with our top 10 ITIL acronyms…
08/15/19 Anyone who’s hired for a technical team can understand this scenario. You’re hiring for “X” positions, so of course you receive “X” times infinity applications. Just becau…
08/14/19 Service portal adoption can be one of those never-ending goals service desk agents and SysAdmins have. Whether you already have a service portal implemented or are just ex…
08/14/19 In over 20 years I’ve spent in the IT industry, I’ve seen many changes, but nothing has had a bigger impact as virtualization. I remember sitting in a classroom back in th…
08/13/19 Machine learning (ML) and artificial intelligence (AI) could very well be the next major technological advancements to change the way federal IT pros work. These technolog…
08/13/19 When thinking about problem management in your IT organization, it’s a good idea to first understand how ITIL differentiates problems and incidents within the service mana…
08/12/19 Security is a key operational consideration for organizations today because a breach can lead to significant losses of revenue, reputation, and legal standing. An entity’s…
08/09/19 We’ve released two enhancements to Notebooks that streamline collaborations to help you create post-mortem Notebooks more easily, and share them in a format that’s easy fo…
08/09/19 We’ve all been there. It’s time to consider building a home lab, whether it’s for testing a scenario, preparing for a certification, or learning more about a software appl…