FireHydrant has released a beta for new analytics features allowing users to deeply analyze their MTTX metrics, broken down by various factors like team, service, and severity—help…
FireHydrant recently released updates focusing on improving incident management workflows. Key enhancements include a new Liquid templating experience with previews for runbooks, a…
FireHydrant has significantly improved its Slack integration to streamline incident management, as 80% of their users interact with the platform primarily through Slack. The update…
FireHydrant has improved its Jira integration with bidirectional syncing for key ticket fields (summary, description, labels), ensuring consistent information between both platform…
FireHydrant has launched a new integration with Asana, allowing for automatic synchronization of incident data between the two platforms. This integration enables teams to create a…
FireHydrant has released several updates to its platform, including an improved PDF export for retrospectives to better share learnings, and a milestone table within incident retro…
FireHydrant has launched a simplified `/fh page` command within Slack to quickly notify individuals, teams, or escalation policies during incidents. This new feature streamlines th…
FireHydrant has released updates to improve incident management and analytics. Users can now save custom analytics views (public or private) for easy access to key data, and custom…
FireHydrant has redesigned its status pages with a focus on branding and improved communication during incidents, including a new sleek design and dark mode. The update introduces …
FireHydrant has updated its platform with two key features: users can now edit incident retrospectives *during* active incidents to capture details as they happen, and the severity…
FireHydrant has launched "Multiple Organizations" allowing users to manage separate instances for different teams or business units within a single account. This feature enables si…
FireHydrant has released a new "Custom Fields" feature allowing users to tailor the platform to their specific incident management needs. These fields—text, single/multi-select—can…