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Updated Retro PDFs, Milestone Table in Retros, and More

FireHydrant has released several updates to its platform, including an improved PDF export for retrospectives to better share learnings, and a milestone table within incident retro…

Introducing Simpler Paging

FireHydrant has launched a simplified `/fh page` command within Slack to quickly notify individuals, teams, or escalation policies during incidents. This new feature streamlines th…

Saved Views in Analytics and Customizing Fields on the Incidents Page

FireHydrant has released updates to improve incident management and analytics. Users can now save custom analytics views (public or private) for easy access to key data, and custom…

Introducing our New Status Pages

FireHydrant has redesigned its status pages with a focus on branding and improved communication during incidents, including a new sleek design and dark mode. The update introduces …

Edit Retros during an Incident and Updates to the Severity Matrix

FireHydrant has updated its platform with two key features: users can now edit incident retrospectives *during* active incidents to capture details as they happen, and the severity…

Introducing Multiple Organizations

FireHydrant has launched "Multiple Organizations" allowing users to manage separate instances for different teams or business units within a single account. This feature enables si…

Introducing Custom Fields

FireHydrant has released a new "Custom Fields" feature allowing users to tailor the platform to their specific incident management needs. These fields—text, single/multi-select—can…

Create your own Slack commands to run Webhooks

FireHydrant has launched a new, experimental feature allowing users to create custom Slack commands that trigger webhooks to external services – enabling automated actions during i…

Updated Command Center and Create Tasks and Follow-Ups from Emoji Reactions

FireHydrant has released updates to its incident management platform, focusing on improved usability within the Command Center with a streamlined layout and easier access to critic…

Declare Incidents from Jira Tickets, Edit Meeting Bridges, and more UI Improvements

FireHydrant released several UI improvements, most notably allowing users to automatically create incidents from Jira tickets via Alert Routes, streamlining incident declaration. T…

New RBAC Roles Enable Secure and Scalable Incident Management Processes

FireHydrant has updated its Role-Based Access Control (RBAC) with two new roles – Viewer and Collaborator – to provide more granular access control for incident management. These a…

Updated Dashboard and UI Refresh is Generally Available, Add Groups to Slack Channels, and More

FireHydrant has released a generally available UI refresh with improvements to the dashboard, tables, navigation, and added features like a notification center and command bar. The…