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Create your own Slack commands to run Webhooks

FireHydrant has launched a new, experimental feature allowing users to create custom Slack commands that trigger webhooks to external services – enabling automated actions during i…

Updated Command Center and Create Tasks and Follow-Ups from Emoji Reactions

FireHydrant has released updates to its incident management platform, focusing on improved usability within the Command Center with a streamlined layout and easier access to critic…

Declare Incidents from Jira Tickets, Edit Meeting Bridges, and more UI Improvements

FireHydrant released several UI improvements, most notably allowing users to automatically create incidents from Jira tickets via Alert Routes, streamlining incident declaration. T…

New RBAC Roles Enable Secure and Scalable Incident Management Processes

FireHydrant has updated its Role-Based Access Control (RBAC) with two new roles – Viewer and Collaborator – to provide more granular access control for incident management. These a…

Updated Dashboard and UI Refresh is Generally Available, Add Groups to Slack Channels, and More

FireHydrant has released a generally available UI refresh with improvements to the dashboard, tables, navigation, and added features like a notification center and command bar. The…

Private Incidents now in general availability: convert incidents to private, private runbooks, and more

FireHydrant has launched “Private Incidents” generally available, allowing teams to restrict access to sensitive incident details in both Slack and within the FireHydrant platform.…

Introducing Related Incidents

FireHydrant has launched “Related Incidents,” a new feature allowing users to link multiple incidents under a single “parent” incident for better coordination and breakdown of comp…

UI Refresh Updates: See All Tasks and Follow Ups, Un-Archive Incidents, Notification Center and More!

FireHydrant has released a UI refresh beta with several new features designed to improve incident management. Key updates include dedicated views for tasks and follow-ups, the abil…

Introducing Slack Enterprise Grid Support

FireHydrant now supports Slack Enterprise Grid, allowing users to manage incidents across multiple Slack workspaces with a unified process. This means teams can initiate incidents …

Command Bar, Auto-complete for Liquid variables, and Adding External Links to Incidents

FireHydrant recently released several updates to improve incident response, including a new Command Bar for quicker navigation and actions, and auto-completion for Liquid variables…

Automatically Open Incidents from Datadog, Honeycomb, New Relic, Prometheus and BugSnag

FireHydrant has launched integrations with five popular monitoring tools – Datadog, Honeycomb, New Relic, Prometheus, and BugSnag – to automate incident declaration. These integrat…

Announcing a New Dashboard and More

FireHydrant has launched a redesigned dashboard focused on personalization and speed, surfacing active incidents, tasks, and follow-ups relevant to each user and team. The update a…