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Introducing a new Declare Incident form for the web

FireHydrant has launched a redesigned “Declare Incident” form within its web app to streamline the incident kickoff process. The new form prioritizes essential data upfront while m…

Introducing Alert Routes: Automate your Alert with Automatic Incidents and Slack Channel Routing

FireHydrant has launched "Alert Routes," a new feature that allows users to automate incident creation and alert routing within Slack based on conditions like priority and service.…

Automatic Slack User Linking, New Teams Page, and support for Multi-Channel Guests

FireHydrant recently released updates to improve user experience and incident management capabilities. Key improvements include automatic Slack account linking (with alternate emai…

A Fresh, New Docs Site

FireHydrant has launched a redesigned documentation site ([https://firehydrant.com/docs](https://firehydrant.com/docs)) with improvements to usability and appearance. The new site …

Capturing Messages from Slack Connect Users, Secrets Management for Webhook Headers, and Updating Incident Channel Names in Slack

FireHydrant’s latest update focuses on improved incident context and automation. Key additions include capturing messages from Slack Connect, enhanced security with secrets managem…

Introducing Commenting in Retrospectives

FireHydrant has launched a new commenting feature within its retrospective tools, allowing teams to collaborate directly on editable fields and timeline events. This update include…

Runbooks Conditions for Team Assignment

This FireHydrant update introduces conditional team assignment within runbooks, allowing for more dynamic incident response workflows. Alongside this feature, the release includes …

Add incident impact through runbook steps

This FireHydrant update focuses on improving incident management workflows and information clarity. Key additions include the ability to easily add incident impact via runbook step…

New Zoom OAuth Integration and fh.new

FireHydrant released a new Zoom OAuth integration to replace the soon-to-be-deprecated JWT application support, streamlining Zoom account connectivity. They also launched `fh.new`,…

Automatic Incident Updates

FireHydrant has updated its incident management platform with new features including the ability to add labels to incidents and automatically post updates to status pages. They've …

Slack Message Migration

FireHydrant has released a new Slack integration allowing users to easily import Slack messages and threads directly into FireHydrant incidents for a complete conversation record. …

Analytics

FireHydrant has released an upgraded Analytics dashboard for its Enterprise customers, providing teams with instant insights into incident trends and their impact on systems and pe…