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Introducing Resolved Incidents

FireHydrant has launched “Resolved Incidents” to allow teams to track quickly-resolved issues or incidents that fall outside their standard incident management process. This featur…

Add Teams to Incidents in Declare Incident Form and Convert Tasks to Follow-Ups

This FireHydrant update focuses on improved incident management and user experience. Key features include team assignment during incident declaration, SCIM support for Google Works…

Assign Teams when Declaring an Incident, Get On-Call Schedules for Functionalities

FireHydrant updated its incident management platform with two key features: team assignment during incident declaration (via Slack/API) and the ability to link on-call schedules to…

New Runbook Step to Invite Users to Channels, Beta for Removing Timeline Items, Advanced Field Management for Multistep Modal in Slack

FireHydrant released updates focused on incident response improvements, including a new runbook step to invite users to incident channels and a beta feature allowing owners to remo…

Introducing a new Declare Incident form for the web

FireHydrant has launched a redesigned “Declare Incident” form within its web app to streamline the incident kickoff process. The new form prioritizes essential data upfront while m…

Introducing Alert Routes: Automate your Alert with Automatic Incidents and Slack Channel Routing

FireHydrant has launched "Alert Routes," a new feature that allows users to automate incident creation and alert routing within Slack based on conditions like priority and service.…

Automatic Slack User Linking, New Teams Page, and support for Multi-Channel Guests

FireHydrant recently released updates to improve user experience and incident management capabilities. Key improvements include automatic Slack account linking (with alternate emai…

A Fresh, New Docs Site

FireHydrant has launched a redesigned documentation site ([https://firehydrant.com/docs](https://firehydrant.com/docs)) with improvements to usability and appearance. The new site …

Capturing Messages from Slack Connect Users, Secrets Management for Webhook Headers, and Updating Incident Channel Names in Slack

FireHydrant’s latest update focuses on improved incident context and automation. Key additions include capturing messages from Slack Connect, enhanced security with secrets managem…

Introducing Commenting in Retrospectives

FireHydrant has launched a new commenting feature within its retrospective tools, allowing teams to collaborate directly on editable fields and timeline events. This update include…

Runbooks Conditions for Team Assignment

This FireHydrant update introduces conditional team assignment within runbooks, allowing for more dynamic incident response workflows. Alongside this feature, the release includes …

Add incident impact through runbook steps

This FireHydrant update focuses on improving incident management workflows and information clarity. Key additions include the ability to easily add incident impact via runbook step…