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Create incidents from Slack emoji reactions, and UI Improvements

FireHydrant has released updates focused on streamlining incident creation and improving user experience. Users can now create incidents directly from Slack using customizable emoj…

Incident Types Improvements and Export Retros to Google Doc with Full Permissions

FireHydrant recently released updates focused on improving incident management flexibility and collaboration. Key enhancements include customizable incident types with filtering op…

DateTime Custom Fields and Time-based Analytics Filters

FireHydrant has released updates focused on improving incident data precision and reporting. Key additions include new date/time custom fields and time-based filters in Analytics (…

Mobile Onboarding and DataDog Event Source changes

FireHydrant has released a new step-by-step onboarding process for its iOS and Android apps to help new users quickly set up essential features. Additionally, FireHydrant is changi…

Custom Event Sources and iOS Updates

FireHydrant has released Custom Event Sources, allowing users to ingest and transform alert payloads from *any* observability tool into a usable format for on-call teams. They've a…

Task Due Dates and Reminders

FireHydrant has added due dates and reminders to Tasks, allowing incident responders to prioritize and complete time-sensitive actions effectively with email and Slack notification…

MS Teams AI Summary Tab, Jira Improvements, and Android Updates

FireHydrant recently released several updates including an AI-powered summary tab within Microsoft Teams for easier incident overviews, and improvements to Jira integration with mo…

Notification Priorities, Revamped Jira Onboarding, and more

FireHydrant has released updates prioritizing customizable alert notifications based on severity, allowing teams to tailor how and when responders are interrupted. They’ve also rev…

Google Calendar Integration, Liquid Templating for Catalog Labels, and more

FireHydrant has released a new Google Calendar integration allowing for AI-powered meeting transcriptions and simplified retrospective scheduling directly from incidents. Additiona…

Email Event Source, Saved Views for Alerts, and Various Other Improvements

FireHydrant released several improvements, including Email Event Sources allowing alerts triggered by emails (useful for legacy systems) and Saved Views for Alerts for customized f…

Linear Integration, Customizable Handoff Reminders, and Quality of Life Improvements

FireHydrant recently released several updates including a new integration with Linear for bi-directional ticket syncing and follow-up issue creation. Users can now also customize h…

Tutorial Runbooks, Runbook Visual Explorer, Auto-Rerun Steps, and more!

FireHydrant released several updates to its incident management platform, including Tutorial Runbooks for new responders and a Visual Runbook Explorer for easier workflow visualiza…