Databases 101: Types of Databases
04/30/19 With SolarWinds, IT pros are discovering a smarter way to manage apps, servers, databases, and hybrid clouds. The shift starts here. The internet is littered with informat…
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Uses of Artificial Intelligence and How they Relate to IT Help Desks
04/30/19 Applications of Artificial Intelligence Are Everywhere You may not realize it unless you are deeply involved in the creation and application of artificial intelligence, bu…
Azure SQL Data Warehouse Delivers a Win-Win on Price-Performance
04/25/19 Most organizations are familiar with the constant exercise of prioritizing price or performance, particularly in decisions about technology infrastructure. As businesses b…
What Makes a Smart Service Desk?
04/25/19 AI is paving the way for ITSM and the future of the service desk. Learn the 5 principals of what makes an IT service desk “smart” and what to start implementing. The post …
Email Security — SolarWinds TechPod 012
04/25/19 Email security. Do a Google search and you’ll find it’s one of the biggest concerns facing businesses today. Join Ashley Bono, SolarWinds MSP Product Marketing Manager, an…
Chatbot Development: Why Chatbots Need Backstories
04/23/19 Relatable chatbots are the present and future of ITSM, so learn more about why it’s important to develop their backstories. The post Chatbot Development: Why Chatbots Need…
The Future of AI-Enabled ITSM
04/18/19 Learn how AI-enabled ITSM can help improve customer service by automating everything from the initial conversation to the automatic dissemination of tickets. The post The …
Overcoming Security Objections — SolarWinds TechPod 011
04/18/19 It’s time for MSPs to have better security conversations with their customers—and SolarWinds VP of security Tim Brown and SolarWinds MSP senior channel sales specialist St…
The Future of ITSM: The Rise of Automation, Agile, and the Employee Experience
04/16/19 Learn about the rise of automation, agile, and user experience and how digital transformation is rapidly changing the future of ITSM as we know it. The post The Future of …
Frankenbackup — SolarWinds TechPod 010
04/11/19 Old backup technologies never really die. In fact, they tend to grow, patching on new products and types of media until a company’s backup solution becomes a cobbled toget…
Are ETL Processes Still Relevant for Today’s IT Automations
04/11/19 Relatable chatbots are the present and future of ITSM, so learn more about why it’s important to develop their backstories. The post Are ETL Processes Still Relevant for T…
Help Protect Your Company From a Data Breach
04/10/19 It’s likely no surprise to anyone that the amount of data collected, stored, and analyzed continues to grow exponentially across the globe. From a security perspective, it…